Privacy

Effective Date: 24/06/2025

At Random World, we are committed to protecting your privacy. This Privacy Notice explains how we collect, use, and safeguard your personal information when you visit our website https://random-world.co.uk, book tickets, or interact with us online.

1. Who We Are

Random World Limited
Unit 5 Chain Lane, Newport, PO30 5QA
Company Number: 16233172
You can contact us at: privacy@randomworlds.co.uk

2. What Data We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number
Booking Details: Event selection, party size, visit date
Payment Information: Processed securely via third-party providers (we do not store payment card details)
Technical Data: IP address, browser type, device information
Cookies and Usage Data: See our Cookie Policy for full details

3. How We Use Your Information

We use your data to:

Process and confirm bookings
Communicate with you about your visit
Improve our services and website
Send updates or marketing emails (only if you’ve opted in)
Comply with legal obligations

4. Cookies

We use Cookiebot to manage cookies on our website. When you first visit, you will be asked to consent to the use of certain types of cookies. You can update your preferences at any time using the “Cookie Settings” button on our site.

See our full Cookie Policy for details on the types of cookies we use.

5. Who We Share Your Data With

We only share your data with trusted third parties when necessary, including:

Booking system providers
Payment processors
Website analytics services (e.g., Google Analytics)
Legal authorities (if required)

We never sell your personal data.

6. How Long We Keep Your Data

We only keep your data for as long as necessary, depending on the reason for collection. Booking and account data may be retained for legal or tax purposes for up to 6 years.

7. Your Rights

You have the right to:

Access the data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data (where applicable)
Withdraw consent at any time (e.g. unsubscribe from emails)
Make a complaint to the UK Information Commissioner’s Office (ICO)

8. Updates to This Notice

We may update this privacy notice from time to time. The latest version will always be available on our website.